Welcome to Estrella Engage! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or use our services.
By accessing or using Estrella Engage, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number (if provided)
- Billing and shipping information (if applicable)
- Any other information you voluntarily submit via forms, email, or customer support
b. Non-Personal Information
- Browser type and version
- IP address
- Device type
- Referring website
- Pages visited and time spent on the site
- Other anonymous usage data
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services
- Process transactions and send order confirmations
- Respond to customer inquiries and support requests
- Send promotional emails and updates (if you opt-in)
- Analyze website usage to improve functionality and user experience
- Prevent fraudulent activities and enhance security
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted service providers who help us operate our website and services (e.g., payment processors, analytics providers).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfers: In connection with a merger, sale, or acquisition of our company assets, your personal information may be transferred as part of that transaction.
4. Opt-Out Instructions
You have the right to opt-out of receiving promotional emails and communications from us.
-
To Unsubscribe from Emails:
Click the unsubscribe link provided at the bottom of our marketing emails. Alternatively, you can email us directly at [email protected] with the subject line “Unsubscribe” and we will promptly remove you from our mailing list.
For any other opt-out requests, please contact us at [email protected].
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet is completely secure.
6. International Data Transfers
As we operate worldwide, your information may be processed in countries outside your country of residence. By using our services, you consent to the transfer of your data to locations that may have different data protection laws than your country.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to the data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain data processing activities
- Withdraw consent (if processing is based on consent)
For inquiries about your data rights, please contact [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.
We encourage you to review this page regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]